In the unlikely event that someone else gets into the taxi dispatched for you, please tap [If you are not on board, tap here] in the app to cancel the taxi request.
If a payment was made via "GO Pay" even though you did not ride in the taxi
We will confirm the situation with the taxi company.
We apologize for the inconvenience, but please contact us from [Inquiries] or the [Inquiry form] in the app with the following information.
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Date and time of taxi request
Corresponding car number
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