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Common FAQ

Registration / Account / Login
Payment methods
- Payment methods (GO Pay / In-car payment)
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- Setting and change of payment methods
Find a taxi
Select a company and other conditions
- Specify company and vehicle type
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- Various conditions about dispatch and ride
Coupons / Campaigns
- Use a coupon
- Link the app to air mileage
  - Details of linkage to airline mileage
  - How to check mileage member information
Before getting into the taxi (after dispach, during the ride)
After getting off the taxi (usage history, receipt, lost items etc.)
Settlement etc.
- Incomplete payment / Payment error
- Other problems / Information

お知らせ

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これまでにお客さまから多くお寄せいただいたご質問やご要望をもとに、『GO』の使い方を詳しくご案内しております。

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