This service offers a reliable fixed fare from Airport Flat Rate for travel between the airport and your workplace or home. (*This service is available from Tokyo to Haneda and Narita airports.)
*As a rule, the use of the Metropolitan Expressway is required, and tolls will be charged to the customer.
Applicable areas for Narita Airport
Edogawa, Taito, Sumida, Bunkyo, Chiyoda, Shinjuku, Shibuya, Adachi, Katsushika, Arakawa, Kita, Toshima, Nakano, Suginami, Setagaya, Itabashi, Nerima, Chuo, Minato, Shinagawa, Meguro, Ota and Koto wards, Musashino city, Mitaka city
Applicable areas for/to Haneda Airport
Edogawa, Taito, Sumida, Bunkyo, Chiyoda, Shinjuku, Shibuya, Adachi, Katsushika, Arakawa, Kita, Toshima, Nakano, Suginami, Setagaya, Itabashi and Nerima wards, Musashino City, Mitaka City
Frequently asked questions
Q: Can I use AI reservations?
A: AI reservations cannot be made from the airport.
Q: What happens if the normal request fare is cheaper than the Airport Flat Rate?
A: If the price of a normal request is expected to be lower at the time of the request, we will offer the normal rate.
Q: If I feel that Airport Flat Rate is more expensive than the regular request, can I get a refund for the difference?
A: We do not accept refunds.
Q: Can I use this service with special conditions or AI reservations?
A: Yes. A: Yes, they can be used together. AI reservations can only be used when moving from Tokyo to the airport.
Q: Can I use this service with in-car payment?
A: No. This is a GO Pay-only service.
Q: Can I use a coupon?
A: Yes, you can.
Q: Why doesn't the fare match the meter fare?
A: The taxi meter only shows the taxi fare and charge, and does not include this service charge.
Please check your final payment amount from your usage history on the application.
Q：Who should I contact for inquiries about using the service?
A: If you have any questions about the service, please contact us through the GO App.
Please note that this service is provided by our company and taxi companies cannot answer any questions.