GO Pay is a service that eliminates the need for in-car payment and receiving physical receipts when getting out of the car.
To use this service, you must "Register GO Pay payment methods," and the fare will be deducted from your designated payment method.
Additionally, you can confirm your usage history within the app, which also allows you to issue receipts from the app. *1
*1 If the taxi you boarded was a taxi company without invoice registration, a receipt cannot be issued from the GO App. A receipt (without invoice) will be issued inside the car, so please receive it from the driver when you get out.
If you use GO Pay with a street-hailed taxi *2, the following operation is required after boarding the taxi.
*2 A taxi boarded from the street or a taxi-ride area.
How to use when there is a tablet terminal in the rear seat
Please confirm before use
- Please confirm the available areas. (Details here)
*Some vehicles may not be available. - Please download the GO App to your device in advance.
- If the rear seat tablet terminal is not in an operable state, GO Pay cannot be used.
- When performing the GO Pay procedure from a tablet terminal, the service cannot be used unless you Allow microphone settings for the GO App. (Audio is not actually recorded.)
- No GO App charge will be incurred when using GO Pay for riding without using the GO App.
- Pickup fee will not be incurred when riding without using the GO App. However, in the case of pickup via telephone, a pickup fee determined by the taxi company may be incurred. (This differs from the pickup fee when using the app to request a taxi.)
▼How to operate (Standard)
※Tap here if the video does not play.
* The video is explained in Japanese.
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1. Ride a street-hailed taxi.
2. Tap [GO Pay] on the tablet terminal installed in the rear seat.
(The tablet is usually installed on the back of the passenger seat.)
3. After launching the GO App on your smartphone, hold it over the tablet and wait until the information is synchronized.
(Subsequent operations will be performed on your smartphone.)
* You can also scan by tapping [GO Pay] > [Scan the QR code on the tablet] in the GO App.
* If the information is not read, please scan the QR code displayed on the tablet.
(Please confirm Step 5: "Scan QR code")
4. Once connected on the GO App screen, confirm the payment method and tap [OK].
The payment procedure via the app is now complete.
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(Scan QR code)
5. Launch the GO App on your smartphone and tap [GO Pay].
6. Confirm the configured payment method and scan the QR code displayed on the tablet.
The GO Pay procedure is complete.
After your ride using GO Pay, you can confirm your usage history from [Usage History / Receipt] in the [Menu].
How to use when there is a GO Pay QR code sticker in the rear seat
Even if there is no tablet terminal installed in the rear seat, you can use GO Pay if there is a GO Pay QR code inside the car.
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1. Board a street-hailed taxi.
2. Launch the GO App on your smartphone and tap [GO Pay].
3. Confirm the configured payment method and scan the QR code on the sticker.
4. If the car number entry screen is displayed, please enter the car number shown below the QR code.
5. Once the payment procedure completion screen is displayed, the GO Pay procedure is now complete.
After your ride using GO Pay, you can confirm your usage history from [Menu] > [Usage History / Receipt] in the app.