Please check the following:
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Verify Your Phone Number Entry
- Ensure that you have entered your phone number correctly, including the country code(e.g., +81).
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Confirm a Stable Network Connection
- Make sure your device is connected to a mobile data network or Wi-Fi.
- SMS reception may be delayed in areas with a weak signal.
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Check Your Device's SMS Reception Settings
- The SMS may have been blocked as spam.
- Verify your device settings to ensure that "Do not receive SMS" is not enabled.
- For detailed instructions, please refer to your device's user manual.
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SMS Authentication May Not Be Available on Some Devices
- Devices with data-only SIM cards or those without calling functionality (e.g., data-only tablets) cannot receive SMS messages.
- If you still cannot receive the code after checking the above:We apologize for the inconvenience, but please contact us through the support center below. The inquiry form is [here].