Troubleshooting: What to do when you don't receive your SMS verification code

Please check the following:

1. Verify Your Phone Number Entry
   
   • Ensure that you have entered your phone number correctly, including the country code(e.g., +81).
2. Confirm a Stable Network Connection
   
   • Make sure your device is connected to a mobile data network or Wi-Fi.
   • SMS reception may be delayed in areas with a weak signal.
3. Check Your Device's SMS Reception Settings
   
   • The SMS may have been blocked as spam.
   • Verify your device settings to ensure that "Do not receive SMS" is not enabled.
   • For detailed instructions, please refer to your device's user manual.
4. SMS Authentication May Not Be Available on Some Devices
   
   • Devices with data-only SIM cards or those without calling functionality (e.g., data-only tablets) cannot receive SMS messages.
5. If you still cannot receive the code after checking the above:We apologize for the inconvenience, but please contact us through the support center below. The inquiry form is [here].