Please check the Mileage card of each airline.
The ANA Mileage Club customer number is 10 digits, and the JAL Mileage Bank customer number is 7 or 9 digits.
Please check the website below for more details.
ANA: How to check your ANA Mileage Club customer number (10 digits)
If you have forgotten your login password
If you have forgotten your customer number
JAL: How to check your JAL Mileage Bank customer number and name
How can I view my registered membership information?
*If you have registered your middle name with JAL Mileage Bank, please check Details of linkage to airline mileage.
If you have lost your Mileage card or cannot confirm the information, please contact to each airline company.