About "Cancellation fee"
According to our Cancellation Policy, we charge a cancellation fee.
How to pay the “Cancellation fee“
Payment for cancellations must be made with a registered credit card.
Please complete the payment from the relevant cancellation history in [Usage History].
* You cannot pay the cancellation fee with d-payment.
If the cancellation was unavoidable, if you do not have a credit card, or if you do not recognize the request itself, please contact us from [Inquiries] with the "date and time of cancellation" and "vehicle number" shown in your history.