How to issue a receipt
🔑Key Point
The method for issuing a receipt differs depending on whether the payment was made in the car or via GO Pay.
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In the case of in-car payment
Please receive the receipt from the driver inside the car.
It cannot be issued through the app.
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In the case of GO Pay payment
Please issue the receipt from the [Menu] [Usage History / Receipt] in the app.
It will not be issued inside the car.
How to issue a receipt when using GO Pay 1: "Issuing multiple receipts at once"
- Using many taxis for business purposes
- Using taxis multiple times this month for hospital visits
In cases such as these, when you have used a taxi multiple times with GO Pay, the function to issue receipts all at once is convenient.
▼From the [Select Receipt] button, you can check and select multiple usage histories for which you wish to issue a receipt.
▼From the [Select All] button at the top right, you can select all histories.
▼On the receipt issuance screen, it is possible to issue receipts in a consolidated format.
How to issue a receipt when using GO Pay 2: "Filtering by period or profile"
- If you wish to issue receipts for the previous month for expense reimbursement
- If you wish to issue only receipts for rides paid with a business payment method from a year's worth of usage history
In cases such as these, when you wish to issue receipts by specifying a period or by different usage conditions, the filter function is convenient.
▼Tap the [Filter] button and select your desired period or profile.
[Filter with these conditions] ＞ The results will be filtered by the specified conditions, and you will return to the [Activity] selection screen.
[Issue multiple receipts with these conditions] ＞ You will proceed to the receipt issuance screen.
🔍 More Details (Q&A Articles)
▶ How can I issue a receipt?
▶ How to issue a receipt when using GO Pay
📹 Check via Video
▶ [Video Manual] How to confirm your Activity/Receipt
* The video is explained in Japanese.