What is charter?
*This feature is available with app version 9.6.10 or later. Please update your app to the latest version.
This service allows you to reserve a car by the hour using the GO app.
While a regular taxi service provides transportation from a Pickup location to a Destination, the Charter service allows you to use a car on an hourly basis.
About vehicle available for charter
You can request an ALPHARD or ELGRAND vehicle that operates as GO PREMIUM.
This vehicle can accommodate up to 6 passengers.
Ref: About GO PREMIUM
About vehicle information
- For Charter, the search for a car near the Pickup location will begin 30 minutes prior to the reservation time.
- Once the car is confirmed, the vehicle information (license plate number, etc.) can be confirmed from the reservation Details screen within the GO App.
Important notes for chartered service duration and booking
- Charter can be reserved/used for a minimum of one hour.
The reservation time can then be extended in 30-minute increments, up to a maximum of 6 hours. - Reservations can be made from 7 days in advance, up to 1 hour before the scheduled time of use.
- Only one vehicle can be reserved per reservation.
For details on how to use it, please refer to [How to use Charter].
Notices
・Additional fees may be incurred depending on usage.
・Cancellation fees will be incurred once the car has been confirmed.
Ref:
・Charter service available areas and operating hours
・About charter fare and payment methods
・About overtime charge for extending the charter reservation duration and travel distance
・How to cancel a charter and the cancellation conditions