Multiple cars can be requested with a single order.
It is also possible to request additional cars while a car is being arranged or riding.
- How to request multiple cars at the same time
- How to request an additional car while a ride is already requested
- How to confirm the status of a request
How to request multiple cars at the same time
1. Set the pickup location and tap [Next].
2. tap [1 car] displayed to the right of [Request Taxi].
3. Confirm the notes and tap [+] to increase the number of cars.
Once you have the desired number of cars, tap [Confirm].
* You can request up to 3 cars at the same time
(For GO BUSINESS users, up to 10 cars can be requested)
4. Ensure the number of cars, payment method, etc. match your desired conditions, and tap [Request Taxi].
Cautionary point when requesting multiple cars at the same time
-
The order will be placed under the same conditions.
If you wish to change the vehicle type or destination for each car, please order each car separately. -
Not all car requests are guaranteed.
If you request multiple cars, we may not be able to arrange the requested number of cars depending on the availability of cars in the area. -
Service charges are charged for each car.
Service charges such as cancellation fees and option fees will be charged for each car. -
Coupons and GO Ticket cannot be used.
If you wish to use a coupon or GO Ticket, please order one car each.
How to request an additional car while a ride is already requested
Even after you request a taxi, you can order an additional car.
1. tap the button on the top left of the pickup (or in-ride) screen.
2. Tap "request a taxi" on the top right, or "Ride" on the bottom left.
3. Set the pickup location and tap [Next].
4. Ensure the payment method, etc. match your desired conditions, and tap [Request Taxi].
How to confirm the status of a request
If you have requested multiple taxis, multiple order statuses will be displayed in your Activity.
When checking the taxi's current location or contacting the driver, tap each request info to open the Details screen.
FAQ
Q: How many cars are allowed to request?
A: Maximum of 3 cars can be requested. GO BUSINESS users can request up to 10 cars.
Q: How can I request multiple cars for different destinations?
A: Please request each car by specifying the destination.
Q: What happens if I call for multiple cars and do not ride?
A: Cancellation fees will be charged. Please note if you cancel repeatedly, you will not be able to request multiple cars.
Q: If a ride overlaps with an AI reservation, will the reservation be canceled?
A: Please note if you are in a different car when your reservation starts to be requested, your reservation will not be canceled.
Q: Can I use this service together with Options, GO PREMIUM, Reservations, and Airport Flat Rate?
A: Yes.
Q: Can I request multiple cars immediately after signing up for a GO account?
A: This feature is only available to customers that a certain period of time has passed since they created their GO account. It is not available immediately after newly signing up.