Rideshare cars may be available for request in certain areas and at certain times of the day.
What is Rideshare car?
Rideshare cars are cars driven by non-taxi drivers who belong to taxi companies.
There are cases in which a customer may be picked up by a car other than a taxi car. When a rideshare car is assigned, the car information will be displayed on the screen like the image below.
Please check the “Pick-up car” information in the app before riding the car.
An “Rideshare” sign is located at the front of the car.
* If you do not wish to ride a rideshare car, you can request a “Taxi only”.
Please confirm details here.
* Rideshare cars cannot be specified when requesting a car.
Please confirm details here.
* You will not be sharing the ride with other customers.
About the fare of rideshare car
Please confirm details here.
About rideshare driver rating
When a rideshare car is assigned, the driver's rating is shown on the screen.
Please confirm details here.
* When riding the rideshare car, the rideshare driver can also rate their customers.
Precautions when riding in a rideshare car
・When using a toll road
If you wish to use a route that uses a toll road, please change the setting from the app.
* After boarding, if you wish to change the route to one that uses toll roads, you must also change the settings from the app.
Please confirm details here.
・When changing a destination
If you wish to change the destination, please change the destination from the app in order to recalculate the fare.
*After boarding, if you wish to change the destination, you need to change the settings from the app.
Please confirm details here.
・If you have a stopover
After boarding, please inform the driver directly about the route you wish to take via. If there is a stopover, the fare will be re-calculated at the time of drop-off or within a certain period of time.
Please check the app for the final amount.