Van(Large Vehicle) is a service that allows customers to call a vehicle larger than normal taxi from “GO” app.
Please use Van(Large Vehicle) when traveling with a large group of people or when carrying large luggage.
※The dispatched for this service are Japanese vans such as Toyota - NOAH, VOXY, ESQUIRE…
No pre-reservation or minimum fare is required like hired cars, but a separate Van charge will be added to the normal taxi fare.
Service details
How to request:
Request is available from “Ride“ tab only. (Cannot request from “Reservation“ tab.)
Available areas:
・Osaka
Chuo Ward, Kita Ward, Nishi Ward, Fukushima Ward, Tennoji Ward, Naniwa Ward, Joto Ward, Yodogawa Ward, Higashiyodogawa Ward, Nishiyodogawa Ward, Konohana Ward, Taisho Ward, Nishinari Ward, Higashisumiyoshi Ward, Abeno Ward, Ikuno Ward, Higashinari Ward, Miyakojima Ward, Toyonaka City.
Excluding some areas, Gradually expand.
Price details:
Normal taxi fare + Van charge
*If you use the highway, an additional ETC fee will be added.
Payment method:
GO Pay only (In-car payment is not available)
Car type:Japanese vans such as Toyota - NOAH, VOXY, ESQUIRE…(Seats up to 5 passengers)
*Please confirm the available areas in the app when requesting a car.
Cautionary point when sing Van(Large Vehicle)
Differences between Taxis and Van(Large Vehicle)
Van(Large Vehicle) may not have a pick-up sign or a lantern (company mark) on the roof, like normal taxis. When finding the car you have requested, please check the car license plate number and compare it with the information displayed in your app.
Differences of available car request methods
Van(Large Vehicle) is only available from “Ride“ tab only. Cannot request from “Reservation“ tab.
Differences of available car request methods
Only GO Pay is available for payment. In-car payment is not available.
Coupons are accepted in the same way as for regular taxis.
About Van charge
When using Van(Large Vehicle), Van charge will be added to the normal taxi fare. (* ETC charges will be added separately when using the highway.)
Up to 50% of the normal fare will be charged as a Van charge. A minimum charge of at least JPY 500 (including tax) is set for the Van charge. If the calculated amount is less than JPY 500, the minimum charge will be applied as the Van charge. Van charge and its minimum amount may vary depending on the area and supply/demand conditions at the time. Please check the ”Fee details" screen in the app at the time of requesting your ride.
For more information about Van charge, please also refer to the following FAQ. → {LINK}