Settlement etc.

Incomplete payment / Payment error

• What should I do if there is an error in non-card payment such as d barai, PayPay or Apple Pay ?
• Unsettled payment notice is shown in the app
• Unsettled payment” is displayed and cannot request a car
• Meter fare does not match the amount I paid

Other problems / Information

• How to change the language settings of GO App
• Areas and taxi companies which GO App charge will apply
• I got off the taxi, but the app still says I'm still riding
• Is location data sent even when not using the app?
• There is a withdrawal (e.g., 2 yen) that I don't recognize.
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